Concentrix Company Profile

Analyst, WFM Report Developer


Описание на работата

Key Responsibilities And DutiesParticipate in solution design discussions, contributing recommendations on how report requirements can be metEffectively follow design specifications and determine how they will approach development of proposed solutionsIndependently develop fully automated and self-service reporting solutionsDesign and develop simple data schema's to support the efficient production of reportsEnsure all development adheres to the team's development frameworkImplement solutions following the appropriate code and change control processes and tools. Complete all corresponding documentationMonitor production of own and other team members solutions ensuring production issues are quickly identified and analyzedIdentify and correct production processing errors related to overall team responsibilities and work independently in general support of production systems.Communicate effectively with Report stakeholders in relation to report outages and data governance issuesTake ownership of data quality and data governance by working with report stakeholders to define business rules for report productionUnderstand potential drivers behind data quality issues and is able to independently investigate and/or leverage appropriate resources effectively to resolve even complex issues that occurContribute to and produce documentation that supports end user knowledge of reporting solutions deliveredDevelop expertise in specific data subject areas within the data warehouse and provide support to the development team in these areas by sharing knowledge through documentation, posts, Wiki entries and trainingCandidate ProfileBachelor's Degree in related field from a four-year college or university with 2 - 4 Years of Experience preferredEnglish C2 Language skillsSense of professionalism and ability to develop relationships.Strong attention to detail.Self-starter, sense of urgency, and works well under pressure.Demonstrated ability to multi-task, prioritize, and meet timelines on deliverables.Proficient in Microsoft Office.Strong communication skills, both written and verbal.Experience of working in a data warehouse environment, with a strong understanding of relational databasesCompetent in creating accurate and efficient SQL queries using written codeIs able to design and develop key database objects such as tables, views, functions and proceduresCompetent in automating the extraction, transformation and load (ETL) using tools such as Microsoft SQL Server Integration Services (SSIS)Ability to write scripts that customise the layout, format or function of reports using common languages such as C# or .NetCompetent in developing web based self-service reports and Dashboards using tools such as Microsoft SQL Server Reporting Services (SSRS) and Power BIExperience of multi-dimensional solutions using Microsoft SQL Server Analysis Services (SSAS) would be an advantageMust have at least a 2 years' experience working on report automation or development of self-service reporting solutionsPreferable to have experience of working in a contact centre environment for at least 2 years#EMEACNX#CNXEMEA

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